Terms of service

Effective Date: July 2026

Welcome to Crystal Galeria. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website.

Acceptance of Terms

By visiting our website or placing an order, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please refrain from using our website.

Products

Crystal Galeria offers natural crystals, crystal jewelry, home décor, spiritual accessories, and handcrafted products.

As many of our products are made from genuine natural stones, slight variations in:

  • Color
  • Pattern
  • Texture
  • Shape
  • Size
  • Natural inclusions

are normal and make every piece unique. These natural variations are not considered defects.

Pricing

All prices displayed on our website are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.

Crystal Galeria reserves the right to:

  • Change product prices without prior notice.
  • Correct pricing errors.
  • Modify or discontinue products at any time.

Orders

After placing an order, you will receive an order confirmation email or message.

Crystal Galeria reserves the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraudulent activity.
  • Limit product quantities.
  • Cancel orders due to stock unavailability or pricing errors.

If your order is cancelled after payment, a full refund will be processed.

Shipping

We strive to dispatch all confirmed orders as quickly as possible.

Delivery timelines may vary depending on:

  • Customer location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Unexpected logistical delays

Estimated delivery dates are provided for reference only and are not guaranteed.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review that policy before making a purchase.

Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product photographs
  • Graphics
  • Icons
  • Website design
  • Product descriptions
  • Text
  • Branding elements

is the exclusive property of Crystal Galeria and may not be copied, reproduced, modified, or distributed without prior written permission.

User Responsibilities

By using our website, you agree that you will not:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload harmful software or malicious code.
  • Misuse customer reviews or website content.
  • Interfere with the website's operation or security.

Violation of these terms may result in restricted access and legal action where applicable.

Limitation of Liability

Crystal Galeria shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid for the purchased product.

Crystal & Spiritual Disclaimer

Our crystals and spiritual products are intended for decorative, personal, and wellness purposes.

Any information provided regarding crystal properties, energy, meditation, or traditional beliefs is for informational purposes only.

Crystal Galeria does not make medical, scientific, or guaranteed healing claims. Our products are not intended to diagnose, treat, cure, or prevent any disease and should not replace professional medical advice or treatment.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.

Changes to These Terms

Crystal Galeria reserves the right to update or modify these Terms of Service at any time without prior notice.

Any revisions will become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Crystal Galeria

📧 Email:crystalgeleria33@gmail.com

📞 Phone:+91 9686695794, +91 9136253346

📍 Address:
Oum Gems And Crystals
5th Floor, B-17, Flat No. 52, Vijay Nagari Annex, Godhbunder Road,
Waghbil, Thane, Maharashtra, 400615, India.