Privacy policy
Effective Date: July 2026
At Crystal Galeria, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you browse or place an order on our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Payment Details (processed securely through trusted payment providers)
Technical Information
- IP Address
- Browser Type
- Device Information
- Cookies
- Website Usage Data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to customer support requests
- Improve our products and services
- Personalize your shopping experience
- Prevent fraudulent activities
- Comply with legal obligations
- Send promotional offers (only if you choose to receive them)
Payment Security
Crystal Galeria does not store your debit card, credit card, UPI, or banking details.
All online payments are securely processed through trusted third-party payment gateways that follow industry-standard security protocols.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep products in your cart
- Analyze website performance
- Improve website functionality
- Deliver a better shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We respect your privacy.
Your personal information is never sold, rented, or traded to third parties.
However, we may share limited information with trusted service providers such as:
- Shipping partners
- Payment gateways
- Technology providers
- Customer support services
- Government authorities when legally required
These partners receive only the information necessary to perform their services.
Marketing Communications
If you subscribe to our newsletter or promotional updates, we may occasionally send you:
- New product launches
- Exclusive offers
- Discounts
- Special announcements
You can unsubscribe at any time using the link provided in our emails.
Data Security
We take reasonable technical and organizational measures to protect your personal information against:
- Unauthorized access
- Data misuse
- Alteration
- Disclosure
- Loss
While we strive to maintain a secure environment, no online platform can guarantee 100% security.
Third-Party Services
Our website may contain links to third-party websites or services.
Crystal Galeria is not responsible for the privacy practices or content of these external websites. We encourage you to review their respective privacy policies before sharing any personal information.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data (where legally permitted)
- Withdraw marketing consent
- Contact us regarding any privacy concerns
To exercise any of these rights, please contact us using the details below.
Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Crystal Galeria reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page with the updated Effective Date.
We encourage customers to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Crystal Galeria
📧 Email: crystalgeleria33@gmail.com
📞 Phone:+91 9686695794, +91 9136253346
📍 Address:
Oum Gems And Crystals
5th Floor, B-17, Flat No. 52, Vijay Nagari Annex, Godhbunder Road,
Waghbil, Thane, Maharashtra, 400615, India.